Monitoring - 10 digit long code (10DLC) phone number registration is an industry mandate for sending SMS text messages. It is designed to help carriers and regulatory entities verify messaging traffic and phone numbers to ensure that only trusted messages are delivered and that all unverified traffic, spam, and malicious or fraudulent activity are minimized. The official submission deadline for registration has passed.

As we previously communicated, any unregistered SMS traffic will be blocked and unregistered customers will be unable to send messages. The blocking will become effective May 20, 2024 at 9am ET.

If you have not yet attempted to register your account, please go to the SMS registration page immediately to complete your request. If you have already submitted your registration request but have received an email requiring additional action, please provide the required updates as soon as possible. SMS capabilities cannot be restored until your registration has been fully approved. Customers with approved registrations do not need to take any action.

May 17, 2024 - 22:54 UTC
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Other Features Operational
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Inbound Call Completion Operational
Outbound Call Completion Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 19, 2024

No incidents reported today.

May 18, 2024

No incidents reported.

May 17, 2024

Unresolved incident: IMPORTANT FROM VONAGE: Action needed to reactivate SMS capabilities.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.