All Systems Operational

Admin Portal Operational
Applications Operational
Desktop App Operational
Mobile App (Android™) Operational
Mobile App (iOS) Operational
Vonage Meetings Operational
Features Operational
SMS & Messaging ? Operational
Fax Operational
Voicemail Operational
Call Forwarding Operational
Virtual Receptionist Operational
Company Call Recording Operational
Call Queues Operational
Call Park & Visual Call Park Operational
Receptionist Console Operational
Other Features Operational
Integrations Operational
Vonage Integration Suite Operational
Microsoft Teams Operational
Other Integrations Operational
Voice Services Operational
Inbound Call Completion Operational
Outbound Call Completion Operational
Voice Quality Operational
Registration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 12, 2025

No incidents reported today.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025
Resolved - This incident has been resolved.
Oct 29, 18:14 UTC
Investigating - Vonage is committed to transparency and keeping customers informed about developments that may impact their organizations.

The week of August 25, 2025, Vonage, along with many other companies, was notified about a widespread security breach affecting Salesloft Drift customers. As a result of this incident, unauthorized users accessed the Salesforce customer relationship management (CRM) platform, which was integrated with Salesloft Drift.

Upon learning of this incident, we disconnected Salesloft Drift, identified the impacted records, and began a detailed review to assess the scope of the data affected.

Information that may be affected
While this investigation is still ongoing, we have identified, to date, that the information exported by the unauthorized individuals during the incident included some customer contact information, account data, and text from certain customer support cases.

What is being done
We continue to conduct a thorough review of the exported data. If we determine any affected data requires notification, we will notify impacted customers.

What customers should do
As a precautionary measure, if you have provided credentials or other sensitive information to our customer support team, we strongly recommend that you change them immediately.

Customer support
Customers with questions should contact the Support Team.

Sep 5, 21:38 UTC