Thank you for your patience following our third party carrier outage today which may have impacted your inbound calls to select regions in Canada.
Our third party has identified the issue and applied initial mitigations, and continues to report early signs of recovery across affected services. We remain engaged with them as recovery continues. If you have any questions, please contact https://www.vonage.com/support/
Posted Oct 23, 2026 - 22:11 UTC
Investigating
We are aware of issues that may be impacting inbound call completion in specific areas across Canada due to a third-party outage. We’ll provide further updates within 4 hours. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support
Impacted Areas:
Newfoundland - St. John's
Prince Edward Island - Charlottetown
Nova Scotia - New Glasgow - Yarmouth
New Brunswick - Fredericton - Saint John - Bathurst - Edmundston - Miramichi - Moncton
Posted Oct 23, 2026 - 20:19 UTC
This incident affects: Voice Services (Inbound Call Completion).