Monitoring - Thank you for your patience following our third party carrier outage today which may have impacted your inbound calls to select regions in Canada.

Our third party has identified the issue and applied initial mitigations, and continues to report early signs of recovery across affected services. We remain engaged with them as recovery continues. If you have any questions, please contact https://www.vonage.com/support/

Oct 23, 2026 - 22:11 UTC
Investigating - We are aware of issues that may be impacting inbound call completion in specific areas across Canada due to a third-party outage. We’ll provide further updates within 4 hours. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support

Impacted Areas:

Newfoundland
- St. John's

Prince Edward Island
- Charlottetown

Nova Scotia
- New Glasgow
- Yarmouth

New Brunswick
- Fredericton
- Saint John
- Bathurst
- Edmundston
- Miramichi
- Moncton

Oct 23, 2026 - 20:19 UTC
Admin Portal Operational
Applications Operational
Desktop App Operational
Mobile App (Android™) Operational
Mobile App (iOS) Operational
Vonage Meetings Operational
Features Operational
SMS & Messaging Operational
Fax Operational
Voicemail Operational
Call Forwarding Operational
Virtual Receptionist Operational
Company Call Recording Operational
Call Queues Operational
Call Park & Visual Call Park Operational
Receptionist Console Operational
Other Features Operational
Integrations Operational
Vonage Integration Suite Operational
Microsoft Teams Operational
Other Integrations Operational
Voice Services Degraded Performance
Inbound Call Completion Degraded Performance
Outbound Call Completion Operational
Voice Quality Operational
Registration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 24, 2026

No incidents reported today.

Oct 23, 2026

Unresolved incident: Inbound Call Completion Issues — Select Canadian Regions.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.