Identified - Effective June 7, 2024, Vonage is temporarily filtering most SMS messages containing URLs or Email Addresses. We are working closely with our SMS partner to restore full SMS capabilities as soon as possible. Please check back here for updates.
Jun 24, 2024 - 19:38 UTC
Monitoring - 10 digit long code (10DLC) phone number registration is an industry mandate for sending SMS text messages. It is designed to help carriers and regulatory entities verify messaging traffic and phone numbers to ensure that only trusted messages are delivered and that all unverified traffic, spam, and malicious or fraudulent activity are minimized. The official submission deadline for registration has passed.

As we previously communicated, any unregistered SMS traffic will be blocked and unregistered customers will be unable to send messages. This blocking became effective on May 20, 2024.

If you have not yet attempted to register your account, please go to the SMS registration page immediately to complete your request. If you have already submitted your registration request but have received an email requiring additional action, please provide the required updates as soon as possible. SMS capabilities cannot be restored until your registration has been fully approved. Customers with approved registrations do not need to take any action. For customers who have successfully completed their application, we are actively working with our partners to complete the review and approval of your registration. If you have an urgent business need, please contact Support for further assistance.

May 17, 2024 - 22:54 UTC
Admin Portal Operational
Applications Operational
Desktop App Operational
Mobile App (Android™) Operational
Mobile App (iOS) Operational
Vonage Meetings Operational
Features Degraded Performance
SMS & Messaging Degraded Performance
Fax Operational
Voicemail Operational
Call Forwarding Operational
Virtual Receptionist Operational
Company Call Recording Operational
Call Queues Operational
Call Park & Visual Call Park Operational
Receptionist Console Operational
Other Features Operational
Integrations Operational
Vonage Integration Suite Operational
Microsoft Teams Operational
Other Integrations Operational
Voice Services Operational
Inbound Call Completion Operational
Outbound Call Completion Operational
Voice Quality Operational
Registration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 14, 2024

No incidents reported today.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.

Jul 4, 2024

No incidents reported.

Jul 3, 2024

No incidents reported.

Jul 2, 2024

No incidents reported.

Jul 1, 2024

No incidents reported.

Jun 30, 2024

No incidents reported.