Update - We have confirmed that iOS app users are not affected by this issue.
Jan 20, 22:05 UTC
Identified - Our support teams have confirmed a bug in the Vonage Mobile App release 8.30 for Android users. When adding a new assignee to a business inbox and deleting the last message in the conversation, it crashes the app and creates a loop that causes the app to continually crash.

If you are affected by this issue, you can uninstall and reinstall the app to stop the looping crash. Users can also opt into the Beta Program and download version 8.31, which has a fix for this issue.

We are targeting the patched 8.31 version to be gradually rolled out to all users between Monday Jan 23rd through Wednesday Jan 26th.
Jan 20, 15:25 UTC
Fax Operational
90 days ago
100.0 % uptime
Today
Fax Operational
90 days ago
100.0 % uptime
Today
Features Operational
90 days ago
100.0 % uptime
Today
Feature Operational
90 days ago
100.0 % uptime
Today
Mobile App Degraded Performance
90 days ago
99.98 % uptime
Today
Mobile App (Android™) Degraded Performance
90 days ago
99.98 % uptime
Today
Mobile App (iOS) Operational
90 days ago
99.98 % uptime
Today
Online Account Operational
90 days ago
99.88 % uptime
Today
Admin User Interface Operational
90 days ago
99.88 % uptime
Today
End User Interface Operational
90 days ago
99.88 % uptime
Today
Online Login Operational
90 days ago
99.88 % uptime
Today
Voice Operational
90 days ago
99.99 % uptime
Today
Audio Quality Operational
90 days ago
100.0 % uptime
Today
Dial Tone / Phone Registration Operational
90 days ago
100.0 % uptime
Today
Inbound Calls Operational
90 days ago
99.99 % uptime
Today
Outbound Calls Operational
90 days ago
100.0 % uptime
Today
Voicemail Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 25, 2022

No incidents reported today.

Jan 24, 2022

No incidents reported.

Jan 23, 2022

No incidents reported.

Jan 22, 2022
Resolved - We have resolved the issue some customers were experiencing with SMS delivery delays. If you are still having an issue, please contact us.
Jan 22, 01:14 UTC
Monitoring - Service is now recovered and we are monitoring. If you are still experiencing issues please contact support.
Jan 21, 21:21 UTC
Update - We are continuing to work on a fix for this issue. SMS delivery may be delayed by up to 2 minutes during this time.
Jan 21, 19:16 UTC
Identified - The issue has been resolved for some Vonage Business customers. Please try your messaging again as your issue may be resolved.
Jan 21, 19:05 UTC
Update - We are continuing to investigate this issue.
Jan 21, 17:53 UTC
Investigating - Some Vonage Business customers may be experiencing with VBC messaging are not being delivered in real-time. Our engineers are working to quickly resolve the issue.
Jan 21, 17:52 UTC
Jan 21, 2022
Resolved - We have resolved the inbound calling issues some customers experienced. If you are still having an issue, please contact us.
Jan 21, 01:13 UTC
Monitoring - Service is now recovered and we are monitoring. If you are still experiencing issues, please contact support.
Jan 20, 23:45 UTC
Investigating - Some Vonage Business customers may be experiencing intermittent issues receiving calls. Our engineers are working to quickly resolve the issue.
Jan 20, 23:02 UTC
Jan 20, 2022

Unresolved incident: Android App Crash Loop Bug.

Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022

No incidents reported.