Resolved -
Vonage services have been fully restored following the issue impacting Voicemail Transcription. We appreciate your patience and understanding while we worked to resolve this as quickly as possible. Should you have any further questions or concerns, please don't hesitate to reach out to our support team at vonage.com/support.
Jul 9, 22:08 UTC
Monitoring -
We have identified the issue impacting your Voicemail Transcription services and we are seeing early signs of recovery. Thank you for your patience and understanding. If you have any questions or the issue persists, please contact https://www.vonage.com/support/
Jul 9, 13:34 UTC
Update -
We are working to resolve the issue that may be impacting your Voicemail Transcriptions. We'll continue to provide further updates here. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
Jul 8, 19:58 UTC
Investigating -
We are aware of issues that may be impacting your Voicemail Transcriptions. We are working to resolve the issue as soon as possible. We’ll provide further updates within the next two hours. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
Jul 8, 18:58 UTC
Resolved -
Vonage services have been fully restored following today’s service interruption of the API Manager website at https://apimanager.uc.vonage.com. Full resolution has been confirmed. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions please contact Vonage Support.
Jul 5, 17:59 UTC
Monitoring -
Vonage services continue to show signs of recovery following today's interruption in the ability to access the API Manager website at https://apimanager.uc.vonage.com. Please retest and if you have any questions, please contact Vonage Support.
Jul 5, 16:52 UTC
Identified -
We are working to resolve the issue that may be impacting your ability to access the API Manager website at https://apimanager.uc.vonage.com. We'll continue to provide further updates here. Thank you for your patience and understanding. If you have any questions, please contact Vonage Support https://www.vonage.com/support/
Jul 5, 16:25 UTC
Investigating -
We are aware of issues that may be impacting your ability to access the API Manager website at https://apimanager.uc.vonage.com. We are working to resolve the issue as soon as possible. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/.
Jul 5, 15:49 UTC
Resolved -
Last week, a service update was applied that inadvertently caused inbound failures for Short Codes, One Time Passwords (OTP) and Multi-Factor Authentication (MFA). The update has since been rolled back, and service has been fully restored. We will follow up with more information on future service changes, so that any impact is communicated in advance. We apologize for any inconvenience this may have caused. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/]
Jun 30, 12:18 UTC