Update - We continue to enhance our systems to mitigate the risk of additional phishing attempts using Vonage services. Beginning October 31, SMS traffic sent to most carriers will be restored. You will receive a bounceback notification for any undelivered traffic. We continue to work with our SMS provider to restore traffic sent to all carriers as soon as possible, but we do not currently have a time frame for when this will be available. We will keep you updated on our progress as often as possible.
Oct 28, 2024 - 17:18 UTC
Identified - Effective September 23, 2024, Vonage is temporarily pausing all US-based SMS messaging traffic for our Vonage Business Communications (VBC) solution. We are working closely with our SMS partner to restore full SMS capabilities as soon as possible. Please check back here for updates.
Sep 23, 2024 - 23:18 UTC
Admin Portal Operational
Applications Operational
Desktop App Operational
Mobile App (Android™) Operational
Mobile App (iOS) Operational
Vonage Meetings Operational
Features Under Maintenance
SMS & Messaging ? Under Maintenance
Fax Operational
Voicemail Operational
Call Forwarding Operational
Virtual Receptionist Operational
Company Call Recording Operational
Call Queues Operational
Call Park & Visual Call Park Operational
Receptionist Console Operational
Other Features Operational
Integrations Operational
Vonage Integration Suite Operational
Microsoft Teams Operational
Other Integrations Operational
Voice Services Operational
Inbound Call Completion Operational
Outbound Call Completion Operational
Voice Quality Operational
Registration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 18, 2025

No incidents reported today.

Jan 17, 2025

No incidents reported.

Jan 16, 2025
Resolved - This incident has been resolved.
Jan 16, 14:20 UTC
Monitoring - Service is now recovered and we are monitoring. If you are still experiencing issues please contact support.
Jan 16, 00:13 UTC
Identified - The issue has been resolved for some Vonage Business customers. Please try your call again as your issue may be resolved.
Jan 15, 21:04 UTC
Investigating - Some Vonage Business customers may be experiencing intermittent issues receiving calls in the Florida area. Our carrier is working with vendors to quickly resolve the issue.
Jan 15, 20:06 UTC
Jan 15, 2025
Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.