All Systems Operational

Admin Portal Operational
Applications Operational
Desktop App Operational
Mobile App (Android™) Operational
Mobile App (iOS) Operational
Vonage Meetings Operational
Features Operational
SMS & Messaging Operational
Fax Operational
Voicemail Operational
Call Forwarding Operational
Virtual Receptionist Operational
Company Call Recording Operational
Call Queues Operational
Call Park & Visual Call Park Operational
Receptionist Console Operational
Other Features Operational
Integrations Operational
Vonage Integration Suite Operational
Microsoft Teams Operational
Other Integrations Operational
Voice Services Operational
Inbound Call Completion Operational
Outbound Call Completion Operational
Voice Quality Operational
Registration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 16, 2026
Unable to Log into a Subset of Vonage Services
Resolved - Vonage services have been fully restored following today’s service interruption with logging into a subset of Vonage services. Full resolution has been confirmed effective 2026-04-16 13:14 UTC. A formal RFO will be sent for this service issue. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support
Apr 16, 15:09 UTC
Monitoring - Vonage services continue to show signs of recovery following today's interruption with logging into a subset of Vonage services. We'll continue to monitor our service levels until full service is restored. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support
Apr 16, 13:32 UTC
Update - We are continuing to work on a fix for this issue.
Apr 16, 13:25 UTC
Update - We are continuing to work on a fix for this issue.
Apr 16, 13:24 UTC
Identified - We have identified the issue that may be impacting your ability to log into the Admin Portal and are seeing early signs of recovery. We'll continue to provide further updates here once full service is restored. Thank you for your patience and understanding. If you have any questions, please contact Vonage Support
Apr 16, 13:19 UTC
Investigating - We are aware of issues that may be impacting your ability to log into the Admin Portal. Our engineers are working to resolve the issue as soon as possible. We’ll provide further updates within 1 hour. Thank you for your patience and understanding. If you have any questions, please contact Vonage Support
Apr 16, 12:56 UTC
Issue with Call Transfers
Resolved - Vonage services have been fully restored following yesterday’s service call park and call transferring services. A formal RFO will be sent for this service issue. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact Vonage Support
Apr 16, 13:45 UTC
Update - Vonage services continue to show signs of recovery following today's interruption with call transferring using the Call Park feature. We'll continue to monitor our service levels until full service is restored.
Apr 15, 23:08 UTC
Monitoring - Initial mitigation measures have been taken and Vonage services continue to show signs of recovery following today's interruption in call park and call transferring services. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact Vonage Support
Apr 15, 22:24 UTC
Investigating - We are aware of issues that may be impacting your ability to transfer calls. Our engineers are working to resolve the issue as soon as possible. Thank you for your patience and understanding. If you have any questions, please contact Vonage Support
Apr 15, 21:38 UTC
Apr 15, 2026
Apr 14, 2026
Intermittent Inbound & Outbound Call Completion Issue
Resolved - We have identified an issue that impacted Inbound and Outbound Call Completion for a subset of customers. Vonage services have been fully restored. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact Vonage Support.
Apr 14, 15:00 UTC
Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

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