Update - We continue to enhance our systems to mitigate the risk of additional phishing attempts using Vonage services. Beginning October 31, SMS traffic sent to most carriers will be restored. You will receive a bounceback notification for any undelivered traffic. We continue to work with our SMS provider to restore traffic sent to all carriers as soon as possible, but we do not currently have a time frame for when this will be available. We will keep you updated on our progress as often as possible.
Oct 28, 2024 - 17:18 UTC
Identified - Effective September 23, 2024, Vonage is temporarily pausing all US-based SMS messaging traffic for our Vonage Business Communications (VBC) solution. We are working closely with our SMS partner to restore full SMS capabilities as soon as possible. Please check back here for updates.
Sep 23, 2024 - 23:18 UTC
Admin Portal Operational
Applications Operational
Desktop App Operational
Mobile App (Android™) Operational
Mobile App (iOS) Operational
Vonage Meetings Operational
Features Under Maintenance
SMS & Messaging ? Under Maintenance
Fax Operational
Voicemail Operational
Call Forwarding Operational
Virtual Receptionist Operational
Company Call Recording Operational
Call Queues Operational
Call Park & Visual Call Park Operational
Receptionist Console Operational
Other Features Operational
Integrations Operational
Vonage Integration Suite Operational
Microsoft Teams Operational
Other Integrations Operational
Voice Services Operational
Inbound Call Completion Operational
Outbound Call Completion Operational
Voice Quality Operational
Registration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 4, 2024

No incidents reported today.

Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024
Resolved - This incident has been resolved.
Nov 26, 15:01 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 26, 12:54 UTC
Update - We are continuing to investigate this issue.
Nov 26, 12:50 UTC
Investigating - Some Vonage Business customers may be experiencing issues accessing their online account at app.vonage.com. Our engineers are working to quickly resolve the issue.
Nov 26, 11:23 UTC
Nov 25, 2024

No incidents reported.

Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.

Nov 22, 2024

No incidents reported.

Nov 21, 2024

No incidents reported.

Nov 20, 2024

No incidents reported.