Inbound call completion issue in Florida

Incident Report for Vonage Business Communications System

Resolved

This incident has been resolved.

Posted Jan 16, 2025 - 14:20 UTC

Monitoring

Service is now recovered and we are monitoring. If you are still experiencing issues please contact support.

Posted Jan 16, 2025 - 00:13 UTC

Identified

The issue has been resolved for some Vonage Business customers. Please try your call again as your issue may be resolved.

Posted Jan 15, 2025 - 21:04 UTC

Investigating

Some Vonage Business customers may be experiencing intermittent issues receiving calls in the Florida area. Our carrier is working with vendors to quickly resolve the issue.

Posted Jan 15, 2025 - 20:06 UTC

This incident affected: Voice Services (Inbound Call Completion).